Customer Testimonials
The guys at Steve Landers went above and beyond to get me into my new Renegade!! I could not have asked for better customer service!!
Loved Nick the sales rep! Found exactly what I wanted with no issues! Would recommend this dealership to anyone! Love my new Jeep, was a great experience!
This by far was the best service I have received! Mike the car guy was GREAT to me. He was so patient through my process and I greatly appreciate him and the Landers team!
I have been a customer with Landers for 3 years now and always have had a great experience. The staff are always friendly and helpful! There service department is very quick and always explains things very well. I will be using Landers from now on!!
Communication was great. I liked the emails and text messages that I received letting me know when my truck was completed. Covered it under warranty even though I would outside of it by just a little.
Updated -- Still FantasticMy 2010 Jeep Commander developed a transmission noise and Lander's determined that my transfer case had failed, and I needed to replace it. Estimate - $4,000. However, they suggested that I check the warranty on the unit, because I had replaced it about 3 years earlier in Virginia. Even though I questioned that it was probably out of warranty by now, both the dealer service adviser and the service technician encouraged me to check. I checked the documentation at home and I had a 3 year/ 100,000 mile warranty on the unit. There were 10 days left, before the unit was out of warranty, based on the installation date, however, the warranty had technically expired 3 days (THREE DAYS) earlier because I had pre-paid for the part for the MOPAR part to be shipped to the dealer in Virginia. Landers Jeep management went to Mopar on my behalf and argued for the warranty to be honored! WOW! The warranty was honored, even including the rental vehicle provided to me by Landers. Landers Jeep saved me $4,000 cash.The repair was completed in 3 days, including shipping of the new transfer case. The text messages that they sent daily to advise of the status of the repair work were informative, and a welcome benefit.. ----Fantastic experience so far. Great website. Great service technician.
because i been doing business with you over the last 10 years and you had not failed me yet as to superior service. continue goodwork
They did a great job, very fast service. Heather was very friendly and made sure the service was done correctly. Would recommend this dealership to everyone.
My 2010 Jeep Commander developed a transmission noise and Lander's determined that my transfer case had failed, and I needed to replace it. Estimate - $4,000. However, they suggested that I check the warranty on the unit, because I had replaced it about 3 years earlier in Virginia. Even though I questioned that it was probably out of warranty by now, both the dealer service adviser and the service technician encouraged me to check. I checked the documentation at home and I had a 3 year/ 100,000 mile warranty on the unit. There were 10 days left, before the unit was out of warranty, based on the installation date, however, the warranty had technically expired 3 days (THREE DAYS) earlier because I had pre-paid for the part for the MOPAR part to be shipped to the dealer in Virginia. Landers Jeep management went to Mopar on my behalf and argued for the warranty to be honored! WOW! The warranty was honored, even including the rental vehicle provided to me by Landers. Landers Jeep saved me $4,000 cash. The repair was completed in 3 days, including shipping of the new transfer case. The text messages that they sent daily to advise of the status of the repair work were informative, and a welcome benefit..
