Steve Landers CDJR Earns 2019 DealerRater Consumer Satisfaction Award, Chrysler Dealer of the Year

January 24th, 2019 by

Steve Landers Chrysler Dodge Jeep Ram has yet again been awarded the DealerRater Consumer Satisfaction Award as well as the 2019 Dealer of the Year Award for an Arkansas Chrysler dealership.

DealerRater is the world’s leading car dealer review website and each year the site recognizes dealerships that demonstrate excellent customer service as rated by online reviews.

Steve Landers CDJR has previously earned the Consumer Satisfaction award in 2017, 2016 and 2015 and the Dealer of the Year Award for Chrysler in 2017, as well as for all four brands. We at the dealership are thrilled at being given the 2019 DealerRater Consumer Satisfaction Award and 2019 Dealer of the Year Award for Chrysler.

“This is an awesome recognition to receive for our dealership,” said Customer Relations Manager Laura Mullinax. “Our team works very hard to go out of our way to make sure every customer is taken care of to the highest degree.”

 

 

DealerRater gives the Consumer Satisfaction Award to new-car dealerships in the top 10 percent of the U.S. based on their PowerScore. The PowerScore is determined by a Bayesian algorithm which factors the dealership’s average DealerRater consumer rating and the total number of reviews written about the dealership.

The Dealer of the Year Awards are given out to the top dealer in each state for every car brand. The PowerScore factors into the overall results.

At the time of this writing, we at Steve Landers CDJR have 1,349 reviews and a 4.6 rating out of a possible five stars.

“We’d like to congratulate Steve Landers Chrysler Dodge Jeep Ram and all of our Consumer Satisfaction Award winners,” DealerRater General Manager Jamie Oldershaw said in a press release. “DealerRater’s extensive review database allows shoppers to identify dealerships that are providing excellent customer experience, and it’s clear that Steve Landers Chrysler Dodge Jeep Ram stands out amongst its peers in the U.S.”

Thanks to all our customers who took the time to write reviews for us on DealerRater.

Posted in Awards